The San Diego Convention Center Corporation (SDCCC) annually welcomes thousands of visitors from around the globe to our facility. Our culturally diverse team of employees is dynamic, well trained, valued and is a critical component to our success in our highly competitive industry.
We are proud of our customer service philosophy, which we call “San Diego Spirit”. It is based on the commitment to total service that our employees bring to our customers and colleagues. “San Diego Spirit” gives us the competitive edge that has ranked us as a top convention center in North America and the world.
New hire training begins with Spirit Orientation where the "San Diego Spirit" philosophy is discussed in depth. Every program at SDCCC is built on this foundation.
Employees are encouraged to be an active participant in our continued success. Training programs are available for both personal and professional development. At SDCCC we place a high value on sharing ideas and information. It is our belief that participation encourages teamwork, inspires camaraderie and boosts morale. We encourage our staff at all levels to chair or serve on committees, such as:
- Employee of the Month
- Employee Recreational Council
- Safety Committee
We strongly encourage an open door policy between management and staff to promote internal communications. To ensure communication across the organizations we have:
- Weekly Employee Newsletters
- Quarterly All Employee Meetings
- All Employee Opinion Surveys
- Employee Focus Groups
To maintain life balance the Employee Recreational Council provides employee/family activities such as holiday parties, summer events, sporting events and much more. Monthly birthday parties bring all employees together to celebrate.
San Diego Spirit is also at the core of our Green Team as they actively and creatively promote environmentally friendly practices throughout SDCCC.